Privacy Policy

Name and contact of the data controller in accordance with Article 4 para 7 GDPR
Opitz GmbH & Co. KG
Großbaumverpflanzung
Industriepark 1
91180 Heideck
Germany

Tel.: +49 (0) 91 77 / 49 02-0
Fax +49 (0) 91 77 / 49 02-30
Email info@opitz-international.de

Security and protection of your personal data

We consider it our primary responsibility to maintain the confidentiality of the personal information you provide to us and to protect it from unauthorised access. We therefore take the utmost care and apply state-of-the-art security standards to ensure the maximum protection of your personal data. As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the stipulations of the Federal Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that the data protection regulations are observed both by us and by our external service providers.

Definitions

The legislator requires that personal data is processed lawfully, fairly and in a manner that is comprehensible to the data subject (“lawfulness, fairness and transparency”). To ensure this, we would like to inform you about the individual legal definitions which are also used in this privacy policy:

  1. Personal data “Personal data” denotes any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is an individual who can be identified, directly or indirectly, in particular by reference to an identifier including a name, identification number, location data, online identifier or relating to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of such natural person.
  2. Processing “Processing” denotes any operation or set of operations carried out with respect to personal data, whether or not by automated means, e.g. collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, comparison or combination, restriction, erasure or destruction.
  3. Restriction of processing “Restriction of processing” denotes the marking of stored personal data to limit the future processing of such.
  4. Profiling “Profiling” denotes any automated processing of personal data whereby such personal data is used to evaluate specific personal attributes relating to a natural person, in particular to analyse or predict aspects regarding their work performance, economic status, health, personal preferences, interests, reliability, behaviour, location or change of location.
  5. Pseudonymisation “Pseudonymisation” denotes the processing of personal data such that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is stored separately and is subject to technical and organisational measures to ensure that the data cannot be attributed to an identified or identifiable natural person.
  6. File system “File system” denotes any structured collection of personal data accessible based on specified criteria, whether such collection is maintained in a centralised, decentralised or functional or geographical procedure.
  7. Controller “Controller” denotes a natural or legal person, public authority, agency or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by EU or Member State law, the controller or the specific criteria for the designation of such may be stipulated by EU or Member State law.
  8. Processor “Processor” denotes a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
  9. Recipient “Recipient” denotes a natural or legal person, public authority, agency or other body to whom personal data is disclosed, regardless of whether such body is a third party. However, authorities that are entitled to receive personal data in the context of a specific investigation mandate under EU or Member State law shall not be considered recipients, and the processing of data by such authorities shall be carried out in accordance with the applicable data protection regulations and the purposes of the processing.
  10. Third party “Third party” denotes a natural or legal person, public authority, agency or other body who is authorised to process personal data, other than the data subject, the controller, the processor and the persons authorised to process personal data under the direct responsibility of the controller or the processor.
  11. Consent “Consent” of the data subject denotes any voluntary specific, informed and unambiguous indication of the data subject’s wishes in the form of a statement or other unambiguous affirmative act by which the data subject expresses their consent to the processing of their personal data.

Lawfulness of processing

The processing of personal data is only lawful if a legal basis exists for such processing. The legal basis for processing pursuant to Article 6 para 1 lit. a – f GDPR, the legal basis for processing may be in particular:

  1. The data subject has granted consent to the processing of their personal data for one or more specific purposes;
  2. Processing is necessary to perform a contract to which the data subject is party or to take measures at the request of the data subject prior to entering into a contract;
  3. Processing is necessary to comply with a legal obligation to which the controller is subject;
  4. Processing is necessary to protect the vital interests of the data subject or of another natural person;
  5. Processing is necessary to perform a task carried out in the public interest or to exercise the official authority vested in the controller;
  6. Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a minor.

Information on the collection of personal data

(1) The following information describes the collection of personal data when using our website. Personal data is e.g. name, address, email addresses, user behaviour. (2) If you contact us by email or via a contact form, we will store the data you provide (your email address, name and telephone number, if applicable) to respond to your queries. In this event, we delete the data collected after the storage of such is no longer necessary or if processing is restricted owing to obligations arising from mandatory retention periods.

Collection of personal data when visiting our website

If you visit our website for information only, i.e. if you do not register or otherwise submit information to us, we only collect the personal data your browser transmits to our server. When you view our website, we collect the following data which is technically necessary for us to display our website and to ensure stability and security (the legal basis is Article 6 para 1 sentence 1 lit. f GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific website)
  • Access status/HTTP status code
  • Volume of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and OS interface
  • Language and version of the browser software.

Use of cookies

(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and linked to the browser you are using, and which transmit specific information to the entity that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the internet offer as a whole more user-friendly and effective. (2) This website uses the following types of cookies, the scope and functionality of which are explained below:

  • – Transient cookies (see a.)
  • – Persistent cookies (see b.).

a. Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a session ID, which is used to assign various requests from your browser to the joint session and enables your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close the browser. b. Persistent cookies are deleted automatically after a specific period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time. c. You can configure your browser settings based on your preferences and, for example, refuse to accept third-party cookies or all cookies. “Third party cookies” are cookies that are set by a third party, therefore not by the actual website you are visiting. Please note that if you disable cookies you may not be able to use the full functionality of this website.

Other functions and offers on our website

(1) In addition to visits to website for information only, we offer a range of services that may be of interest to you. For this purpose, you are generally required to submit additional personal data which we use to provide the respective service and to which the aforementioned data processing principles apply. (2) In some cases, we use external service providers to process your data. They have been carefully selected and commissioned by us, are bound by our instructions and are subject to regular inspections. (3) Furthermore, we may pass on your personal data to third parties when we offer promotions, competitions, contracts or similar services jointly with partners. You will receive more information on this when you provide your personal data or below in the description of the offer. (4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this in the description of the offer.

Minors

Our offer is essentially aimed at adults. Persons under the age of 18 should not submit personal data to us without the consent of their parents or legal guardians.

Rights of the data subject

(1) Revocation of consent

If the processing of personal data is based on consent that has been granted, you have the right to withdraw your consent at any time. The revocation of consent shall not affect the lawfulness of the processing based on consent and carried out until revocation. You can contact us at any time to exercise your right of revocation.

(2) Right to confirmation

You have the right to request confirmation from the controller as to whether we are processing your personal data. You can request confirmation at any time using the contact details above.

(3) Right of access

If personal data is processed, you can request information about such personal data and about the following information at any time:

  1. The purposes of the processing;
  2. The categories of personal data concerned;
  3. The recipients or categories of recipient to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations;
  4. Where possible, the anticipated period for which the personal data will be stored, or, if this is not possible, the criteria used to determine that period;
  5. The existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
  6. The right to lodge a complaint with a supervisory authority;
  7. Where the personal data is not collected from the data subject, any available information as to the origin of such data;
  8. The existence of automated decision-making, including profiling, referred to in Article 22 paras 1 and 4 GDPR and, at least in those cases, decisive information about the logic involved and the significance and the likely consequences of such processing for the data subject.

Where personal data is transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer. We will provide a copy of the personal data that is the subject of the processing. We may charge a reasonable fee based on administrative costs for any additional copies you request. If you make an electronic application, the information shall be provided in a commonly-used electronic format, unless indicated otherwise. The right to receive a copy under paragraph 3 shall not prejudice the rights and freedoms of other persons.

(4) Right to rectification

You have the right to request that we rectify any inaccurate personal data relating to you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.

(5) Right to erasure (“right to be forgotten”)

You have the right to request the controller to delete personal data concerning you without delay and we are obliged to delete personal data immediately for any one of the following reasons:

  1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. The data subject withdraws the consent on which the processing was based pursuant to Article 6 para 1 lit. a or Article 9 para 2 lit. a GDPR and no other legal basis for the processing exists.
  3. The data subject objects to the processing pursuant to Article 21 para 1 GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 para 2 GDPR.
  4. The personal data has been processed unlawfully.
  5. The deletion of the personal data is necessary for compliance with a legal obligation under the EU or Member State law to which the controller is subject.
  6. The personal data has been collected in relation to information society services made available in accordance with Article 8 para 1 GDPR.

Where the controller has made the personal data public and is obliged to erase it pursuant to paragraph 1, it shall take reasonable steps, including technical measures, in view of the available technology and the cost of implementation, to inform any controllers who process the personal data for which a data subject has requested the erasure of all links and copies or reproductions of such personal data. The right to erasure (“right to be forgotten”) does not exist insofar as the processing is necessary:

  • To exercise the right to freedom of expression and information;
  • To comply with a legal obligation which requires processing under EU or Member State law to which the controller is subject, to perform a task carried out in the public interest or to exercise the official authority vested in the controller;
  • For reasons of public interest in the area of public health in accordance with Article 9 para 2 lit. h and i and Article 9 para 3 GDPR;
  • For archiving purposes in the public interest, for scientific or historical research purposes or statistical purposes pursuant to Article 89 para 1 GDPR, where the right referred to in para 1 is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
  • To assert, exercise or defend legal claims.

(6) Right to restriction of processing

You have the right to request the controller to restrict the processing of your personal data if one of the following conditions applies:

  1. The accuracy of the personal data is contested by the data subject and for a period that allows the controller to verify the accuracy of the personal data;
  2. The processing is unlawful and the data subject opposes the erasure of the personal data, and instead requests the restriction of the use of such;
  3. The controller no longer requires the personal data for the purposes of such processing, but the data is required by the data subject to assert, exercise or defend legal claims; or
  4. The data subject has objected to processing pursuant to Article 21 para 1 pending the verification as to whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted in accordance with the above conditions, such personal data shall be processed, regardless of the storage of the data, exclusively with the consent of the data subject or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of substantial public interest of the EU or a Member State. The data subject may contact us at any time using the contact data provided above to exercise the right to restrict the processing.

(7) Right to data portability

You have the right to receive your personal data that you have provided to us in a structured, commonly-used and machine-readable format, and you have the right to transmit such data to another controller without obstruction from the controller to whom the personal data was submitted, if:

  1. Processing is based on consent pursuant to Article 6 para 1 lit. a or Article 9 para 2 lit. a or under a contract pursuant to Article 6 para 1 lit. b GDPR; and
  2. Processing is carried out using automated procedures.

When exercising the right to data portability under para 1, you have the right to arrange for the personal data to be transferred directly from one controller to another controller where this is technically feasible. The exercise of the right to data portability does not affect the right to erasure (“right to be forgotten”). This right shall not apply to the processing necessary to perform a task which is carried out in the public interest or to exercise the official authority vested in the controller.

(8) Right to object

You have the right to object to the processing of your personal data at any time on grounds relating to your particular situation, which is carried out on the basis of Article 6 para 1 lit. e or f GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless it can demonstrate compelling legitimate grounds for such processing which override the interests, rights and freedoms of the data subject, or to assert, exercise or defend legal claims. If personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for marketing activities; this also applies to profiling insofar as it is associated with such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. In the context of the use of the services of the information society, notwithstanding Directive 2002/58/EC, you may exercise your right to object by means of automated procedures in which technical specifications are used. You have the right to object, on grounds relating to your particular situation, to the processing of your personal data which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89 para 1, unless such processing is necessary to perform a task carried out in the public interest. You can contact the controller at any time to exercise the right to object.

(9) Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or has a similar significant effect on you. This does not apply if the decision:

  1. Is necessary to conclude or perform a contract between the data subject and the data controller;
  2. Is authorised by Union or Member State legislation to which the controller is subject and such legislation contains adequate measures to safeguard the rights, freedoms and legitimate interests of the data subject; or
  3. Is carried out with the explicit consent of the data subject.

The controller shall take all reasonable measures to safeguard the rights, freedoms and legitimate interests of the data subject, which include at least the right to obtain the intervention of a person on the part of the controller, to express their point of view and to contest the decision. The data subject may contact the respective data controller to exercise this right at any time.

(10) Right to lodge a complaint with a supervisory authority

Data subjects also have the right, without prejudice to any other administrative or judicial remedy, to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement, if the data subject considers that the processing of personal data relating to them infringes this Regulation.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77, data subjects shall have the right to an effective judicial remedy if such data subjects consider their rights under this Regulation have been infringed as a result of the processing of their personal data in non-compliance with this Regulation.

Newsletter

(1) With your consent, you can subscribe to our newsletter, which informs you about our current interesting offers. The advertised goods and services are designated in the declaration of consent.

(2) To register for our newsletter, we use what is called the double opt-in process. This means that after you have registered, we will send you an email to the email address specified and in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the registration and confirmation times. The purpose of the process is to confirm your registration and, if necessary, to inform you regarding possible misuse of your personal data.

(3) The only information you need to enter to receive the newsletter is your email address. Entering additional, separately marked data is voluntary and will be used to address you personally. After your confirmation, we will save your email address so that we can send you the newsletter. The legal basis is Article 6 (1) (a) GDPR.

(4) You can revoke your consent to have the newsletter sent at any time and unsubscribe from the newsletter. You can declare your revocation of consent by clicking on the link provided in each newsletter email, by email to newsletter@opitz-international.de or by sending a message to the contact point listed in the site legal notice.

(5) Please note that we analyze your user behavior when sending the newsletter. To perform this analysis, the emails sent include what are known as web beacons or tracking pixels, which are one-pixel image files stored on our website. For our analysis, we link the data mentioned above and the web beacons with your email address and an individual ID. The data is collected exclusively in pseudonymized manner, which means that the IDs are not linked to your other personal data and a direct personal reference to you is excluded. You can object to this tracking at any time by clicking on the separate link provided in each email or by informing us via another contact method. The information will be stored for as long as you have subscribed to the newsletter. Once you unsubscribe, we store the data purely for statistical purposes and in anonymized form.

Integration of Google Maps

(1) We use the Google Maps service on this website. This allows us to display interactive maps directly in the website and enables you to use the map function. (2) When you visit the website, Google receives the information that you have accessed the respective sub-page of our website. In addition, the data described under § 3 of this policy will be transmitted. This takes place regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website based on requirements. This analysis is carried out in particular to provide needs-based advertising (even for users who are not logged in) and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and must contact Google to exercise this right. (3) For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider’s privacy policy. The privacy policy also contains further information about your rights in this respect and the setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and is governed by the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Integration of Google Analytics with anonymization function

We use Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”, on our website. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by these cookies, for example time, place and frequency of your website visit including your IP address, is transmitted to Google in the USA and stored there. We use Google Analytics with the addition “_gat.anonymizeIp” on our website. In this case, your IP address is already shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thereby anonymized. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will, according to its own information, in no case associate your IP address with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over what data is collected by Google about the websites you visit. The add-on tells the JavaScript (ga.js) of Google Analytics that no information about the website visit should be transmitted to Google Analytics. However, the Google Analytics browser deactivation add-on does not prevent information from being transmitted to us or to other web analytics services we may use. For more information on how to install the browser add-on, please click on the following link: https://tools.google.com/dlpage/gaoptout?hl=en

If you visit our site via a mobile device (smartphone or tablet), you must click this link instead to prevent tracking by Google Analytics within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking the link will set an opt-out cookie in your browser that is only valid for this browser and domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.

If you have consented to your web and app browsing history being linked to your Google account by Google and to information from your Google account being used to personalize ads, Google will use your data together with Google Analytics data to create target group lists for cross-device remarketing. To do this, Google Analytics first collects your Google-authenticated ID on our website, which is linked to your Google account (i.e., personal data). Google Analytics will then temporarily link your ID to your Google Analytics data in order to optimize our target groups. If you do not agree to this, you can turn this off by making the appropriate settings in the “My Account” section of your Google account.

Use of ajax.googleapis.com/ jQuery

We use Ajax and jQuery technologies on this site to optimise loading speeds. This entails accessing program libraries from Google servers. The Google CDN (content delivery network) is used. If you have previously used jQuery on another website from the Google CDN, your browser will access the cached copy. If this is not the case, the software will be downloaded and data from your browser will be sent to Google Inc. (“Google”). Your data will be transferred to the USA. Please consult the websites of the various providers for more information.

Google Web Fonts

Google Web Fonts are used on this website. which enables all the fonts to be displayed. An external Google server in the USA is used to access Google Web Fonts, i.e. Google is, in theory, notified of the use of the offer. Further data protection information is available on the “Google”website.

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